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Branding for startups: Agency vs in-house vs freelance

Get the ball rolling: Decide whether a branding agency, in-house or a freelance solution is the right fit for your startup.

9 min read

If your web and brand still look like a Frankenstein, this blog post about branding for startups is for you. We’ll help you decide whether a branding agency, your in-house team, or a freelancer is the best choice to turn your brand into a powerful tool for growth. 

Branding for startups requires 6 essentials

  • Expertise across strategy and execution 
  • Love for details 
  • Seamless combination of visual and verbal identity  
  • Application to all brand touchpoints 
  • Non-biased opinion and non-attachment to the old brand  
  • Alignment of a startup’s decision-makers 

Why branding is a game-changer for startups

An important trust element 

No need to say that branding is a game-changer for startups. If your visual and verbal identity, website, and overall brand look and feel combine seamlessly, chances are you boost brand awareness and recognition: both affect the trust users have in a brand.

Statistics show that this not only influences directly companies’ user numbers but also the revenue per customer. According to Exploding Topics, 81% of consumers need to trust a brand to consider buying from it and 46% of consumers in 2023 were ready to pay more for a brand they trust.

Challenges in startup branding 

However, startups often face branding challenges: speed, consistency, and budget are the main constraints for a successful brand. Due to strict deadlines for pitches, for instance, they need a short turnaround time while dealing with budget restraints. Also, once they’ve created the brand basics such as logo, colors, imagery etc., they need to create consistency across their website, brand communication, and marketing material to create a trustworthy impression. 

But it’s not only those design and resource factors that make the difference. Internally, a branding exercise can be tough for startup teams. Design-makers need to be aligned on goals and their brand essence and internal communication has to be open and respective of project deadlines. 

Remember that only by having your team aligned, your startup’s branding will be a success.  

Therefore, their process of deciding whether a startup branding agency, freelancers, or even an in-house team would be the best solution, needs to be quick. This guide will help you make a grounded decision answering the following questions:

Should I hire a startup branding agency?
Should I hire an in-house team?
Should I hire a freelancer?

Option 1: Branding agency for startups

What are the pros of a startup branding agency?

If you’re thinking of working with a startup branding agency, you will have experts take over your brand. You’ll usually encounter diverse skill sets: designers, strategists, writers, web developers, and marketers. This strong combination enables them to make decisions and give you recommendations that go beyond logo, colors, and imagery with the goal of creating a strong branding that propels growth. 

Top branding agencies usually have strong expertise not only in brand design but also in strategy. Why is this important? A strong brand strategy based on competitor and market research helps position your brand and saves you time and nerves. It allows you to make faster and smarter decisions and sets time apart for pitching and product improvements. The brand strategy is the first thing a startup branding agency defines; it’s the foundation for design. 

You can also get started working on your brand strategy yourself: 

Download our free brand strategy toolkit now.

In a branding agency, normally a team of designers works together to polish your brand. You’ll have access to diverse design approaches and they will internally decide which one fits your brand best. Also, there is usually a project manager who takes care of the seamless execution of the project and internal QA processes guarantee the best possible outcome. 

If you’re looking for a rebranding, you’ll get an unbiased look from outside on your brand, defining elements that work and which need improvement. This unbiased approach is important as there is no attachment to your brand which could hinder reaching the most beneficial outcome. 

In short, these are the pros of working with a startup branding agency: 

  • Expertise in strategy and execution 
  • Diverse set of skills 
  • Unbiased opinion 
  • Internal QA

What are the cons of a startup branding agency?

At first, it seems that an agency often involves a higher initial financial commitment. However, many branding agencies adapt their pricing model to startup needs and are flexible in their proposals. Also, it is a predictable cost, allowing you to plan and to give the rationale for it to investors. If you feel that it’s a high investment, keep in mind that you will gain an expert team working on various parts of your growth. 

When working with an external agency, if the collaboration isn't tight, it can feel like the agency is just doing tasks for you, not with you. The work might lack the deeper integration or alignment you'd get from an in-house team unless there's strong communication, trust, and shared vision. To make you feel as connected as possible to the process, branding agencies for startups usually use tools like shared Figjam boards to ensure transparency and a trustful branding exercise

Should I work with a startup branding agency? 

If you’re launching in competitive markets and need a wider perspective on your brand and market positioning, a startup branding agency might be the right choice. Founders seeking speed and impact without building a design team can benefit from the expert, non-attached view of their company to create a brand that resonates with the target audience, creates trust, and fuels growth. 

Option 2: In-house branding team

What are the pros of an in-house branding team?

An in-house team lives and breathes your product. They sit (virtually or physically) alongside your engineers, product managers, and founders. This means they understand nuances, roadmaps, customer pain points, and differentiators. That depth might lead to sharper messaging, more authentic storytelling, and better-informed creative work.

With an internal team, your brand isn’t a one-time project—it becomes a living, evolving asset. Your team builds long-term context, maintains consistency across every touchpoint, and can refine the brand as your startup grows. It’s easier to maintain cohesion when the same people are responsible for brand decisions week after week.

In short, these are the pros of hiring an in-house branding team: 

  • Deep product knowledge
  • Brand ownership 
  • Cohesion over time

What are the cons of an in-house branding team?

We know that deadlines are crucial for startups and your brand needs to move forward. And building an in-house team takes time. You need to recruit and onboard the right people. 

Also, the outcome will depend on the budget you can allocate for your internal branding team. A single designer won’t cover every need. From positioning to visual identity to web design to animation—branding is always a multi-disciplinary effort. Unless you have the resources to hire multiple specialists, your team may lack the range to execute on all fronts with excellence.

Should I hire an in-house team? 

If your startup is already rapidly growing, not only in users, revenue, and market share, but also in team size, you might want to consider hiring an in-house branding team. 

Option 3: Freelance branding for startups

What are the pros of freelancers?

Freelancers are typically the most cost-effective option, especially for early-stage startups with limited funds. For founders trying to stretch every dollar, freelancers can deliver high-quality work at a fraction of agency or in-house costs. 

Usually, you can scale up or down as needed: a quick logo, a pitch deck polish, etc. This flexibility makes it easy to adapt to shifting priorities, budgets, or product stages.

Also, the freelance world is full of highly specialized talent: from Fintech branding to web design for Gen Z, you can handpick someone whose aesthetic, experience, or niche fits your vision perfectly.

In short, these are the pros of hiring freelancers: 

  • Budget-friendly
  • Flexible engagements
  • Access to niche talent

What are the cons of freelancers?

Freelancers usually don’t have time to take a deep dive into your brand just for a simple pitch deck redesign. Also, they aren’t embedded in your team. Therefore, there’s always a risk your brand will feel like a Frankenstein if you juggle multiple freelancers over time. Without a unified brand system or long-term ownership, things can quickly go off-brand—especially if you don’t have someone in-house doing QA.

Freelancers need direction, context, and feedback. If you don’t have someone internally who can provide creative guidance or at least a detailed brandbook, managing a freelancer can become a drain on time and focus.

Let’s be honest: not all freelancers are built the same. Finding reliable partners takes effort—and even then, you might hit snags if the freelancer gets overbooked or moves on mid-project.

Should I hire freelancers? 

Depending on your overall branding goals and the concrete project, it might be worth giving freelancers a try. If you need quick fixes and have a very well-defined branding already, a freelance designer can apply changes to your brand easily. However, if you’re looking for a complete design overhaul and/or a website design and development project, you’ll need a bigger skillset, also including strategy and storytelling. 

How to choose: Key questions to ask

If you’re still unsure about whether to go for a startup branding agency, an in-house team, or a freelancer, the following questions and answers will help:

What’s your branding budget?

If your budget is very tight and you’re just starting off (pre-product launch), a freelancer is usually the most accessible route. You can get solid visuals or a quick brand identity without long-term costs. However, it might be possible that you’ll need another round of branding as you evolve as a company. If you’ve got moderate to strong budget (early-stage or seed funding), an agency gives you high-quality results fast. This is ideal if you need the full package and don’t want to manage it all yourself. If you’re ready to invest long-term, building an in-house team gives you more control and consistency, but it's the priciest and slowest option upfront.

How fast do you need to go to market?

Need to launch in a few weeks? Choose freelancers or agencies, they’re faster to activate and to execute. When going for an agency, you also ensure that your brand goes through QA processes. If you’ve got time to recruit and build processes, in-house works, but not if you’ve got strict deadlines. 

Do you need strategy, execution, or more?

If you need brand strategy and visual execution and even website design and development, an agency is your best bet. They combine strategic thinking with design that goes beyond the application of a logo. If you already have your brand direction and just need someone to execute assets, a freelancer can be perfect. If you want ongoing brand ownership and are building for scale, an in-house team can grow with you. However, this might require hiring multiple roles.

What’s the best choice for your startup?

Let’s be real: good branding isn’t cheap. However, good branding is important. When considering which is the right path for the branding for your startup, consider the pros and cons of each option. Plus, don’t forget about your gut feeling when choosing an agency. Next to pricing and timelines, cultural fit, and process are important. 

In this blog post, we talk about how to find the right branding agency for your startup

Here, we give you an overview of the best startup branding agencies of 2025.

Remember the 6 core essentials we touched on in the intro: You need a team (or partner) with expertise across both strategy and execution, not just someone who can make things look pretty. Attention to detail matters, as does the ability to seamlessly blend your visual and verbal identity into one cohesive whole. Strong branding should translate across every touchpoint, from your website to your investor deck. 

You also want an outsider’s perspective—someone who isn’t emotionally tied to your old brand and can challenge outdated assumptions. 


And finally, alignment among your startup’s key decision-makers is crucial; even the best brand work can unravel if your leadership isn’t on the same page.


Hopefully, this article has helped you to make a grounded decision about whether a startup branding agency, an in-house team, or a freelancer is the best choice for your startup’s branding.

About the author

Tamara Hofer
Copywriter & Marketing Assistant

Tamara is our multi-lingual expert in copywriting and storytelling. She also helps with all digital marketing efforts.

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